Trying to be fair to Mr Kwik Fit.

Further to the saga of the brakes on my Ford Galaxy. Yes, I got them fixed for just over £200. Yes, the other garage wanted to change the discs too (I\’ll get back to how worn they were later) and the price included the discs which we couldn\’t get somewhere cheaper because, after Kwik Fit\’s nonsense, I needed to get them done on a Saturday evening so I could visit my mum on the Sunday before going back to Cornwall.

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Nobody saw any problem with the rear tyres.

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Back in Cornwall, I showed the discs and pads to my petrolhead friend Alex Small (who was heroically sorting out something else that\’s gone wrong with the car since then). He wasn\’t impressed at how worn they were and said he\’d have put some more pads on but didn\’t really think the discs were that bad.

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Clearly the definition of \”worn discs\” is different in London than it is in Cornwall. Never mind, I\’m perfectly happy to go with the London standard.

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I\’ve now sold the Galaxy as I don\’t need a car that size and I\’m now taking over the ownership of my Mum\’s lovely little Yaris (needs MOT this month – guess where I won\’t be going?)

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What is the point of this story? Well, I haven\’t read all the comments yet, perhaps there\’ll be some vociferous defence of Kwik Fit from someone who doesn\’t work for their publicity department. Perhaps not.

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The point is this: if their quote hadn\’t been so outrageous, if they hadn\’t refused to break down their charges as any other garage would do and if they hadn\’t tried to frighten me with the terrible state of my perfectly adequate rear tyres to milk even more money out of me, I would probably have paid them to fix my brakes. They themselves rang the alarm bells in my mind with their greed.

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That\’s why they were silly silly people.